RAILWAYS ( Customer Care )

GENERAL ENQUIRY ( Single Number for all Railways query ) 139
TOLL FREE NUMBER ( ENQUIRY ) 1800-111-139
HELPLINE NUMBER ( 24 * 7 ) 011-39340000

INDIAN RAILWAYS WEBSITE

INDIAN RAILYAYS TICKET BOOKING  (IRCTC) - https://www.irctc.co.in/
PNR STATUS - http://www.indianrail.gov.in/pnr_Enq.html
TRAIN LIVE STATUS TRACKING - http://enquiry.indianrail.gov.in/ntes/
TRAIN SCHEDULE - http://www.indianrail.gov.in/train_Schedule.html

IMPORTANT CONTACT NUMBERS

http://dir.railnet.gov.in/wiki/General/Important

Indian Railways Customer Care Numbers

• Delhi: 011-3934-0000

• Bangalore: 080-2530-0000

• Chennai: 044-2530-0000

• Mumbai: 022-2530-0000

• Hyderabad: 040-2530-0000

• Ahmedabad: 079-2530-0000

• Chandigarh: 0172-2530-0000

​IRCTC EMAIL:

• E-tickets – care@irctc.co.in
• Cancellation – etickets@irctc.co.in
• Shubhyatra – shubhyatra@irctc.co.in
• Mumbai Suburban Season tickets – seasontickets@irctc.co.in

IRCTC Customer Care Number for Catering Related Issues

• IRCTC Central Control Office Customer Care Number: 011-23345300
• IRCTC Delhi Control Office Customer Care Number: 011-23221147
• IRCTC Mumbai Control Office Customer Care Number: 022-22618067
• IRCTC Kolkata Control Office Customer Care Number: 033-26601743
• IRCTC Chennai Control Office Customer Care Number: 044-25353341
• IRCTC Internet Ticketing Customer Care Number for Delhi: 011-39340000
• IRCTC Internet Ticketing Customer Care Number for Chennai: 044 -25300000

IRCTC Tourism Numbers

• IRCTC Tourism Delhi Helpline Number: 011- 23701100
• IRCTC Tourism Mumbai Helpline Number: 022- 22644378
• IRCTC Tourism Kolkata Helpline Number: 033- 22439045
• IRCTC Tourism Chennai Helpline Number: 044- 64594959
• IRCTC Tourism Chennai Helpline Number: 040- 66201263

IRCTC Complaint Through E-Mail: feedback@irctc.com